Quang Tri: Digital transformation reshapes public service delivery

<p style="text-align: justify;">Digital transformation in public administration goes far beyond moving paperwork online. What ultimately matters is whether it makes public services easier to access and government more effective: fewer trips, shorter waiting times and lower costs for citizens; simpler and more transparent procedures for businesses; and faster, better-coordinated, data-driven decision-making across government agencies. In Quang Tri, this shift is taking shape from the commune level to the provincial administration as the two-tier local government model comes into operation.</p>